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Warranty coverage is essential to protecting your investment. But understanding the full details of your coverage can be challenging. That is why we've simplified our component warranty categories from sixteen to four. This straightforward approach allows you, or valued customer, to better understand how your specific vehicle applications will be covered.
- Linehaul vehicles include refrigerated and general freight; livestock, bulk, auto, grain and pipe haulers; tankers; doubles; triples; flatbeds; moving vans.
- General Service typically is lower mileage operations (less than 60,000 miles/year). Generally on-road service (less than 10% off-road) and an average of two stops/starts per mile.
- Heavy Service typically is moderate mileage operations (less than 60,000 miles/year). On/off-road vocations (10% or more off-road) and moderate to frequent stops/starts (up to 10 stops per mile).
- Restricted Service typically is lower mileage operations with 15 MPH vehicle speed restriction. Vehicles are not typically licensed for highway use. Six (6) stops/starts per mile (typical).
Learn more about the warranty coverage for your specific vocation from our warranty brochure.
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Technical Support Center
Welcome to OnTrac - Meritor's Original Equipment (OE) dealer technical support center staffed
by experienced professionals dedicated to assist you with diagnostics, repair and warranty
solutions for Meritor components.
Online Warranty Claim System
Submitting a vocational warranty claim for ArvinMeritor parts has never been easier! Using this section of our site, registered users are able to send warranty claims to the Customer Service Center in real-time.
Existing users may proceed directly to the secured login page. Click above to login and continue. You must have a valid user account to access the Warranty Claim Activity Menu.
Access to the Warranty Claim Activity Menu is only available to registered users. Please
contact your Meritor District Service Manager
to request a user account.
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As a leading manufacturer of equipment for the trucking industry for nearly a century, Meritor understands the needs of operations both large and small - that's why we have created the Advantage Plans. The ideal complement to the new simplified Meritor warranty, the Advantage Plans offer a simple and economical way to get the long-term coverage you need.
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